Last Updated: June 2026
Thank you for shopping with Relite Vault.
Since we sell digital products that are delivered instantly upon purchase, we maintain a strict refund policy to protect our digital content and intellectual property.
All products sold on Relite Vault are digital products and are delivered electronically. Due to the nature of digital goods, all sales are generally final.
Once a digital product has been purchased and delivered, we do not offer refunds, returns, or exchanges under normal circumstances.
A refund may be considered in the following situations:
You were charged multiple times for the same product.
You did not receive access to the purchased product due to a technical issue that cannot be resolved.
The product delivered is significantly different from the product description.
Any approved refund request will be reviewed on a case-by-case basis.
If you believe you qualify for a refund, you must contact us within 7 days of your purchase.
To request assistance regarding a purchase, please contact us through our Contact Us page and provide:
Your full name
Purchase email address
Order details
Description of the issue
Initiating a chargeback without first contacting our support team may result in suspension of access to purchased products and future services.
Relite Vault reserves the right to modify this Refund Policy at any time. Changes will be posted on this page.
By purchasing from Relite Vault, you acknowledge that you have read and agreed to this Refund Policy.